1. Initial Setup

1.1. Connect the Included Antenna

WARNING:

• Use only the included antenna or the one approved by Zenseio for this type of device
• Keep the antenna connected at all times when the power switch is turned on
• Do not power down the unit until the Status lights have stopped blinking for at least 1 minute
  

1.2. Update Device Firmware to the Latest Version

1. For details on the procedure below, refer to the Device User's Guide
2. Download the firmware update program and unzip it into a folder. 

   NOTE: only Windows PC is currently supported.
3. Connect the mini-USB cable between the device and Windows PC. 

   NOTE: ensure the USB cable has “data” and “power” capability.
4. Double-click on the “upgrade_zenseio…” file and follow the instructions.
   
5. When the instructions say “Please wait…”, turn on the power switch.
   
6. Wait until there is a success message. This should not take more than 1 minute. 

   WARNING: do not unplug or power down the unit until the update is fully finished.
7. Unplug the USB cable.
   

1.3. Use ZenConfig Mobile App to Change Your Device Configuration

• Android App Link
• iPhone App Link
• Mobile App User's Guide

NOTE: Most SDI-12 Probes/Sensors do not require any kind of special configuration — they should just work.

2. Installation

2.1. Mount the Unit

WARNING: If installing outdoors, mount the unit vertically, with the cable gland pointing downward, to avoid water damage.

1. Thread a sensor’s cable through the cable gland at the bottom. 

   NOTE: Ensure the exposed sensor cable leads do not touch any electronics on the printed circuit board while you route the cable into the connector.
2. For the details of connecting different types of sensors, refer to the user’s guide.
   
3. Push the button down on the green connector, slide the appropriate wire into the connector, then release the button. 

   NOTE: If the wire has many strands, ensure the strands are neatly twisted together and not sticking outside the connector.
4. Lightly pull on the wire to check that it is held securely.
   
5. Tighten the cable gland at the bottom.
   

2.3. Test Device

NOTE: For this test, place the device within a reasonable range (6–500 ft) of the onboarded LoRa gateway. This helps rule out signal or interference issues. In real-world deployments, the device can be much farther away. Also, avoid placing the device too close to the gateway, as a very strong signal can cause communication issues.

1. If the unit is powered off, slide the power switch to On. Wait for the Status lights to stop blinking for at least 1 minute.
   
2. Press the User Button at the bottom inside the device. Observe the Status lights blinking. Blinking may take up to 10 minutes.
3. If there are no red light flashes (only green), communications should be working correctly.
   
4. Use Zenseio’s ZenConfig iPhone or Android app to check the device status (bottom of the Status page) shows no errors.
   
5. Log into your web app where the device is streaming to verify you are receiving the sensor data.
   

3. Finishing Up

1. Close and latch the lid. 

   WARNING: ensure the inside edges of the lid are clear of any wires.
2. If the radio signal is weak (sensor data is lost or delayed), it can be boosted by extending and mounting the antenna as high above the ground as possible.
   
3. This antenna extension cable has been tested to work well.
   

4. Documentation

• Device User's Guide
• Mobile App User's Guide
• Product Info
• Device Specifications
• Solar Charger Kit Manual (Accessory)