LoRa Gateway Request Forms

LoRa Gateway Request Forms

For changes to your LoRaWAN gateway fleet, please fill out one of these forms:
  1. Add new gateway: https://forms.office.com/r/nu0472gUv3
  2. Change gateway info or decommission gateway: https://forms.office.com/r/Mk8ci9ceWg
​
Zenseio Support will be notified and respond to you.

    • Related Articles

    • Reducing Signal Interference for a LoRa Gateway

      If the gateway is missing lots of LoRa messages, it could be due to strong radio interference from other telecomunications equipment mounted close to the gateway. Relocating the gateway as far as you can from the interference source would be the best ...

    • Installing a Multitech Gateway

      In order to setup your Multitech Gateway with your Zenseio Device, follow these simple steps: Fill-out request form, so Zenseio Support can onboard your Gateway in our system. Insert the SIM card into the SIM slot under the round clear plastic window ...

    • Debug No Connectivity Issue on Multitech Conduit LoRa Gateway (ethernet only version)

      If the Multitech (ethernet-only) gateway completely stops connecting to the internet, not just our LoRa network server. Since this is an Ethernet-only gateway, the most likely failures are: Power failure (ie. PoE Injector failure, mains power loss - ...

    • Multitech Conduit Gateway Troubleshooting

      Multitech Conduit LoRaWAN gateway should be connected to "P+D/OUT" port of the PoE Injector. If you have internet (from a router's ethernet), you can connect it to "Data/IN" of the PoE Injector. If you don't connect internet line to "Data/IN", the ...

    • RAK 7258 Indoor LoRaWAN Gateway Firmware Upgrade

      To update the RAK gateway firmware follow these instructions: Find the IP address of that gateway on your network. You can log into your router to see the assigned IP address to RAK Download this firmware binary to a folder on your PC: ...