LoRa Gateway Request Forms

LoRa Gateway Request Forms

For changes to your LoRaWAN gateway fleet, please fill out one of these forms:
  1. Add new gateway: https://forms.office.com/r/nu0472gUv3
  2. Change gateway info or decommission gateway: https://forms.office.com/r/Mk8ci9ceWg

Zenseio Support will be notified and respond to you.

    • Related Articles

    • Reducing Signal Interference for a LoRa Gateway

      If the gateway is missing lots of LoRa messages, it could be due to strong radio interference from other telecomunications equipment mounted close to the gateway. Relocating the gateway as far as you can from the interference source would be the best ...
    • Installing a Multitech Gateway

      In order to setup your Multitech Gateway with your Zenseio Device, follow these simple steps: Fill-out request form, so Zenseio Support can onboard your Gateway in our system. Insert the SIM card into the SIM slot under the round clear plastic window ...
    • Debug No Connectivity Issue on Multitech Conduit LoRa Gateway (ethernet only version)

      If the Multitech (ethernet-only) gateway completely stops connecting to the internet, not just our LoRa network server. Since this is an Ethernet-only gateway, the most likely failures are: Power failure (ie. PoE Injector failure, mains power loss - ...
    • Multitech Conduit Gateway Troubleshooting

      Multitech Conduit LoRaWAN gateway should be connected to "P+D/OUT" port of the PoE Injector. If you have internet (from a router's ethernet), you can connect it to "Data/IN" of the PoE Injector. If you don't connect internet line to "Data/IN", the ...
    • RAK7268V2/RAK7268CV2 Indoor LoRaWAN Gateway Firmware Upgrade

      ALERT: This firmware (WisGateOS 2) is applicable only to V2 version of RAK7268. Non-V2 RAK7268 or RAK7258 have different firmware WisGateOS. For non-V2 RAK7258 or RAK7268 firmware update, see here: ...